PRIVACY POLICY

Privacy and Cookie Policy

Effective Date: 01/01/2025

This Privacy and Cookie Policy explains how OS Rapid Deployment Ltd (“we”, “our”, or “us”) uses and protects any information that you provide when using our website www.osrapid.co.uk.

This policy applies where we act as a data controller — determining how and why your personal data is processed.

OS Rapid Deployment Ltd is committed to protecting your privacy. Any information you provide when using this website will only be used in accordance with this policy.

We may occasionally update this page. Please check back to ensure you’re happy with any changes.

1. Information We Collect

We may collect and process the following personal data:

First and last name
Contact details (email address, phone number)
Company name
Location/postcode
Enquiry details via web forms
Records of communication
IP address and browser/device information

2. How We Use Your Information

We collect this data to:

Maintain internal records
Improve our services and website
Respond to enquiries and provide requested information
Send updates, offers, and service news via email (only if opted in)
Conduct customer feedback or research
Tailor website content to your preferences

3. Legal Grounds for Processing

We process personal data under the following bases:

Consent – e.g. when you submit an enquiry form
Legitimate interest – e.g. site improvements, service updates
Legal obligation – where required by law

4. Security of Your Data

We take security seriously and have suitable procedures to protect your information. However, no data transmission over the internet is entirely secure.

We may use GDPR-compliant service providers to maintain the website. These partners only access data as necessary to fulfil their role.

We may share data with legal or professional advisors where required. We do not sell or share your personal data for marketing.

5. Data Retention

We retain data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Data Rights

You have the right to:

Access your personal data
Correct inaccuracies
Request deletion of your data
Restrict or object to processing
Request transfer of your data (data portability)

To exercise these rights, contact sales@osrapid.co.uk. We may verify your identity before responding.

7. Cookies

What Are Cookies?

Cookies are small files saved in your browser that help improve user experience and gather usage insights.

Cookies We Use:

Analytics Cookies – anonymous tracking of visits and page views
Functional Cookies – enable website features like form submissions
Performance Cookies – measure how the site is used to improve it
Third-Party Cookies – e.g. embedded social content, external tools

Managing Cookies:

You can control or delete cookies via your browser settings. Disabling cookies may limit site functionality.

Useful links:

8. External Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

OS Rapid Deployment Ltd

sales@osrapid.co.uk

0800 978 8536

Queen Street, Belper, Derbyshire, DE56 1NR