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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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What technology do you use in your security solutions?We utilize our in-house technology, 404 Dynamics, to ensure our products are at the forefront of innovation. This technology helps us meet the evolving security challenges faced by our clients.
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What types of security solutions do you offer?We offer a range of security solutions including rapid deployable CCTV towers, perimeter detection systems, thermal and fire detection systems, and more. Our solutions are tailored to meet the specific needs of various environments such as urban areas, rural locations, and critical infrastructure.
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What is the process for installing security solutions?Our installation process begins with a site evaluation conducted by our Rapid Deployment Team. After the evaluation, we set up your account and proceed with the installation of the security solutions to provide immediate coverage.
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What payment methods do you accept?We accept various payment methods including credit/debit cards, bank transfers, and online payment gateways. All transactions are conducted in GBP.
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How can I contact customer support?You can contact our customer support team via phone at 0800 978 8536, email at support@osrapid.co.uk, or through our website's contact form. We are committed to providing outstanding and transparent customer service.
Contact Us
Tan Yard, Queen Street, Belper, Derbyshire DE56 1NR sales@conceptgroup.uk | Tel: 0800 978 8536
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